Adapting teams’ skills and roles will be crucial to building operating-model resilience. Having a growth and development plan to take advantage of formal and informal opportunities to learn with others will go a long way to teams becoming even stronger, reaching their highest level of success.

The world’s best leaders recognise there is always something to learn. In an ever-shifting global landscape where change is constant, developing knowledge and acquiring insight are essential.

Adaptability is the capacity to pivot and thrive in shifting circumstances. It’s the audacious flexibility that empowers a team to overhaul strategies, redefine goals, and innovate relentlessly. It is the cornerstone of success.

In fundraising, being successful means adapting and evolving to retain or regain the support of donors. In fact, recapturing lapsed supporters serves as an undeniable marker of success. A 2% rate of recaptured donors can translate to a 2.8% surge in revenue.

Positioning was once the heart of strategy and in most cases is rejected for being too static for today’s dynamic markets. It would seem that rivals can quickly copy any market position, and competitive advantage is, at best, temporary. Therefore, when faced with the unknown, make a conscious decision to step out of the comfort zone and embrace the opportunities that change presents. This mindset shift will allow for the ability to cultivate resilience, adaptability, and a hunger for growth. 

To be able to pivot requires the skill set of listening, and willing to break out of a routine. To find new ideas sometimes requires the need to meet new people, have different conversations and gather new facts.

Purpose helps attract people to join an organisation, remain there, and thrive. To survive and thrive in an uncertain and rapidly changing world, organisations will need to innovate at speed, keep pace with change, and cultivate greater resilience. These are among the leading reasons that leaders are investing in digital transformation.

Special Note: Financial resilience is not built during uncertain times – rather well before any storm clouds appear on the horizon. If waiting until the depth of an economic crisis to plan, there may not be a strong enough position to provide for the important communities you serve.


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